Amy Loy

Amy joined the team initially in 2004 as an Editor/Proofreader. She had just earned a degree in journalism and was looking for a position that would allow her to investigate real-life scenarios in a purposeful way.

Over the years, Amy has filled many roles at Second To None. She worked on the operational side of the business for 14 years and now works directly with the clients to design and launch their unique programs. After gaining a solid understanding of customer-experience goals, Amy works with the Operations team and the clients to develop a successful plan. She then monitors progress throughout the life of the project.