Secret Escapes is a members-only travel club offering discounted rates on luxury hotels and holidays in the UK.

Hotels & Hospitality

Travel & Leisure

Secret Escapes

Secret Escapes' headquarters in London, United Kingdom

Alex Saint

Louise Nolder

James Abery

Lukasz Jadachowski

Ben Mclellan

Anna Collell

Charlotte Horne

Rebecca Tossell

Justine Delouche

Eirik Pettersen

Will Fawcett

Adrian Phipps

Marc Sier

The Contracts and Legal Management team at Secret Escapes is responsible for negotiating and managing contracts with hotels and travel providers across various global regions. They ensure compliance with legal standards, optimize terms for the company and its members, and work collaboratively with other departments to facilitate smooth operations of the travel offerings. This team plays a crucial role in maintaining strong partnerships and maximizing value in the company's luxury travel offerings.

Contracts and Legal Management

The Sales and Customer Support team at Secret Escapes is responsible for driving revenue through the acquisition and management of hotel partnerships, ensuring a seamless booking experience for members. They provide tailored support to customers, addressing inquiries and resolving issues promptly while also collaborating with global hotel operations to streamline processes. In this dynamic environment, the team enhances customer satisfaction and loyalty by facilitating access to luxury travel options at competitive prices.

Sales and Customer Support

The Engineering and Software Development team at Secret Escapes is responsible for building and maintaining the digital infrastructure that powers the luxury travel club platform. This diverse team of engineers, data scientists, and quality assurance experts collaborates to develop user-friendly applications, optimize data analytics, and ensure robust system performance, all aimed at enhancing the travel booking experience for members. They leverage modern technologies to innovate solutions that meet the evolving needs of travelers while ensuring top-notch security and reliability.

Engineering and Software Development

The Marketing and Content Creation team at Secret Escapes is responsible for developing and executing compelling marketing strategies and high-quality content to engage members and attract new customers. This team creates promotional campaigns, writes editorial pieces, and designs visual assets that highlight the unique offerings of luxury travel deals, ensuring that the brand's voice resonates across multiple channels and enhances the overall member experience.

Marketing and Content Creation

The Finance and Accounting team at Secret Escapes is responsible for managing the company's financial health, including budgeting, forecasting, and financial reporting. They ensure accuracy in financial records, oversee cost control measures, and analyze revenue streams to support strategic decision-making. Their efforts contribute to efficient resource allocation, compliance with regulations, and enhanced profitability, enabling the company to offer attractive deals to its members.

Finance and Accounting

The Human Resources and People Operations team at Secret Escapes is dedicated to fostering a positive work environment that attracts, develops, and retains top talent. This team handles all aspects of employee engagement, recruitment, rewards, and performance management to ensure a motivated workforce that supports the company's mission of delivering exceptional travel experiences to its members. They also focus on enhancing employee experiences and optimizing HR processes to drive organizational success.

Secret Escapes

Org chart

Teams

Contracts and Legal Management

Sales and Customer Support

Engineering and Software Development

Marketing and Content Creation

Finance and Accounting

Human Resources and People Operations

Offices

Secret Escapes

Org chart

Teams

Contracts and Legal Management

Sales and Customer Support

Engineering and Software Development

Marketing and Content Creation

Finance and Accounting

Human Resources and People Operations

Offices

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