Yi Ting W. is currently the Head of Brand Sentiment Management & Special Projects, where they focus on understanding and addressing customer sentiments to foster positive opinions. Previously, between 2022 and 2023, they served as Senior Manager at Secretlab, overseeing brand sentiment monitoring, online presence data analysis, and stakeholder engagement to implement effective sentiment strategies. Yi Ting has also held various roles in public relations, customer care, and tutoring, and holds a background in Korean Language and Literature from Ewha Womans University.
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