Chao Ma is currently an Onboarding Sales Engineer at Sectigo, where they leverage their extensive experience in IT, including roles such as Lead Onboarding Sales Engineer and Technical Account Manager. Previously, Chao served as an Enterprise Support Engineer and was the sole tier 2 tech support for over 1,000 users in a global company, effectively managing service tickets. Their background also includes working as a System Administrator at Essence Securities Co., Ltd., where they played a crucial role in maintaining secure trading environments. Chao holds a Bachelor of Engineering in Computer Software Engineering from Tianjin University of Technology.
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