Rob Lauzon is a Technical Account Management Leader currently serving as the Director at Sectigo. With over a decade of experience in technical support within the technology and digital security sectors, Rob previously held the position of Global Director of Product Support at Entrust, where they oversaw a significant business segment and led international teams to enhance customer success. Throughout their career, Rob has been dedicated to continuous improvement in customer experience and operational excellence, employing strategic best practices and innovative tools to drive satisfaction and business growth. They have also championed a culture of learning and development, ensuring that high-performing teams exceed expectations and achieve strategic goals.
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