Adam Lazo

Adam Lazo has a diverse background in customer success and technical support roles, with experience in managing training, service desk operations, software upgrades, and specialized system engineering. As Director of Western Operations, Adam focused on maintaining customer satisfaction for west coast clients. Adam was also responsible for scheduling and overseeing software maintenance and upgrades, as well as leading deployment teams for new products. With a strong understanding of Unix and Windows environments, Adam brings valuable technical expertise to their role as Customer Success Manager at Sectra.