Brian Ruisi

Brian Ruisi possesses extensive experience in customer support and technical services, with a career spanning over two decades in the IT industry. At Sectra since 2005, Brian has held roles including Customer Success Manager, Director of Customer Support, and PACS Support Specialist, where responsibilities included providing first-line support via phone and email and ensuring comprehensive documentation for efficient issue resolution. Prior to Sectra, Brian worked at Philips from 1997 to 2005 as an Integration Support Engineer, focusing on technical support and network administration, and as a Helpdesk Support Analyst, assisting a large customer base with hardware and software issues. Brian holds a Bachelor of Science degree in Information Technology from Syracuse University, earned between 1990 and 1994.