Daniel I. Johns is an experienced professional in client services and operations management, currently serving as the IOC Manager and Integrated Operations Center Supervisor at Secure-24 since April 2017. Previously, Daniel held various roles at BullsEye Telecom, including Supervisor of Client Services Repair, where performance metrics and staff accountability were emphasized. Earlier experience includes roles at Ivy Tech Community College as a full-time student, Frontier Communications as a Database Administrator and STB/IHN Tier III Support, Verizon Wireless in Quality Assurance and as an Affiliate Engineer, and Centennial Wireless as a Collections Representative. Daniel holds an Associate of Arts and Sciences in Accounting from Ivy Tech Community College, with proficiency in Microsoft Office Suite and a strong background in telecommunications and customer service.
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