Dilip Kumar

Dilip Kumar is Global Chief Digital Officer for NTT Ltd. In this role, Dilip leads their targeted digitization and end-end business process optimization to enable data-driven business operations. He oversees their ‘Digital by 2023’ strategy by building the digital platform backbone for their own transformation, as well as building the foundation on data to centralize the access to delivery. This ultimately ensures they deliver improved efficiency gains, client experience and employee experience.

Dilip has a strong passion for bringing together processes and technology to simplify and improve the experience for its clients and employees. He has a track record of over 20 years, delivering transformation within the NTT family. He joined their group in the country and regional leadership roles in Asia, ran the Systems Integration business globally, transformed the processes and systems for their Services, Consulting and Managed Services business and most recently has been delivering transformation for their newly integrated Services Organization.

Prior to NTT, Dilip worked for Datacraft/Dimension Data as COO responsible for the overall business performance of Asia Pacific countries. Dilip holds a MBA from Kellogg-HKUST University.

He currently lives in Singapore with his wife and two sons. In his spare time, Dilip mentors people to achieve success and maximize their performance, as well as align to personal motivations. He is driven by finding the most efficient way to use available time, money, materials, and human resources to create a positive impact on people and communities.