Michael Denny

Michael Denny is an experienced professional with a strong background in IT support and management. Currently serving as a Product Owner at NTT Ltd. Managed Services Division since April 2019, Michael previously held the position of Product Owner at Secure-24 for the same duration. Michael's experience also includes roles as a ServiceNow Support Technician and IOC Technical Services Representative/Helpdesk at Secure-24, where responsibilities included first-level support focused on incident and problem resolution. Earlier, Michael worked as a Business Analyst and Supervisor/Cargo Security Coordinator at Prospect Airport Services, Inc., supervising 95 employees and managing compliance and performance reporting. Additional experience as an Air Freight Agent/On Location Information Technologist at Central States Trucking involved ensuring compliance with industry standards and maintaining network environments. Michael holds a degree in Computer and Information Sciences and Support Services from Henry Ford College, with a focus on Network Security and Network Administration.