Michelle Moore is a Service Delivery Manager at Secure Agility, bringing over 20 years of experience in Service Delivery and Project Management. They have a proven track record in managing complex IT projects for diverse platforms and geographies, including significant roles at IBM where they delivered strategic outsourcing solutions. Their expertise encompasses IT Service Management, client relationship management, financial oversight, and process improvement. They are ITIL Certified and have effectively led numerous teams in high-profile accounts such as ING, American Express, and Diageo.
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