Secure My Booking is the leading provider of ticket protection for arts, culture, and live entertainment venues.

We work with theatres, arenas, and cultural organisations to offer simple and effective refund protection that supports both venues and their audiences.

Secure My Booking gives customers the confidence to book in advance, knowing they are covered if plans change unexpectedly. We handle the entire claims process on your behalf with fast and friendly support available seven days a week. For our partners, this creates an opportunity to offer a clear refund policy and generate additional income, all without extra fees or complicated setup.

With over 300 partners and more than seven million tickets protected each year, we are proud to support the arts and culture sector in building trust, encouraging early booking, and providing reassurance when it matters most.

Secure My Booking

Org chart

Teams

Offices