Nathan Y.

Nathan Y. began their professional career in 2012 as a Front Desk Representative at AT-Plus Computers. In this role, they helped customers with computer repairs and check-ins, found customers a fitting computer or laptop within the specs and requirements they needed, and sold computer parts and tools for custom computers. In 2014, they were promoted to Assistant Technician, where they replaced and repaired parts on computers, assisted technicians with repairs and services, and started computer builds with cases and parts given by customers. In 2015, they moved on to Barnes & Noble College, where they provided a knowledgeable source for customers to buy/rent books from, helped achieve the highest sales volume and app downloads for the quarter, and represented the company professionally at the University of California, Riverside. In 2016, Nathan Y. joined Kaiser Permanente as an IT Service Desk Intern, where they troubleshot multiple applications and technical equipment daily, provided quality customer service and professionalism for internal users and doctors, and maintained a high satisfaction and first call resolution rate. Finally, in 2017, they began their current role as a Technical Support Engineer at SecureAuth Corporation.

Nathan Y. attended the University of California, Riverside from 2012 to 2016 and earned a degree in Economics.