Toseef Shahid

Toseef Shahid is a seasoned service design and transition professional with extensive experience in service delivery and support environments. They have held key positions such as Service Readiness Lead at The Co-operative Bank and Service Design and Transition Lead at Boohoo Group PLC. Toseef has also contributed significantly as a Service Transition Manager at The University of Sheffield and Virgin Media, showcasing expertise in ITIL implementation and complex multi-vendor managed service agreements. Currently, Toseef is a Service Architect at SecureCloud+ and continues to leverage their skills to drive effective service management and delivery.