FM

Francois Maddison

Director, Infrastructure Support at SecureOps

Francois Maddison has extensive work experience at SecureOps. Francois started their career at the company in 2006 as a Network Security Analyst. In this role, the specific start and end dates are not provided.

In 2009, Francois transitioned to the role of Infrastructure Support Supervisor. In this position, they were responsible for managing a team of personnel, including scheduling, training, and motivation. Francois also distributed work among the team members and provided coaching and performance reviews on a weekly and monthly basis. Additionally, Francois managed large-scale security device implementation projects and handled customer service, complaint management, and conflict resolution for the team.

In 2014, Francois was promoted to Service Delivery Manager. Francois held this role until October 2019.

From October 2019 to December 2022, Francois held the position of Manager, Services.

Currently, Francois holds the position of Director, Infrastructure Support at SecureOps. Francois started this role in December 2022, and the end date is not provided.

Francois Maddison obtained a Bachelor of Arts (B.A.) in Accounting and Business/Management from Bishops University between 2001 and 2005. In addition to their degree, they also received certifications in ITIL V3 Foundation from ITIL Certified and in Juniper Advanced Firewall (CJFV & JMTP) from Juniper Networks. The specific dates for obtaining these certifications were not provided.

Links

Timeline

  • Director, Infrastructure Support

    December, 2022 - present

  • Manager, Services

    October, 2019

  • Service Delivery Manager

    May, 2014

  • Infrastructure Support Supervisor

    July, 2009

  • Network Security Analyst

    January, 2006

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