Lovi Thomas is the Head of Integrated Solutions Delivery at SecureTech LLC, where they lead the development of AI-driven solutions aligned with the UAE’s strategic innovation vision. With over twenty years of experience in IT service delivery, Lovi has successfully managed IT operations and service management teams across various sectors, including public safety and smart cities. Previously, they served as a Service Delivery and Presales Manager at Accion Labs, implementing ServiceNow solutions and enhancing process automation. Lovi has also held positions at Emitac, AOL, HP, and Jumeirah, establishing a strong foundation in IT operations and service management. They hold a degree from Jaipur National University.
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