Caroline Balaes

Caroline Balaes is an experienced professional with a strong background in customer service, client relations, and payroll management. Currently serving as Customer Service Manager and Client Relation Supervisor at Securex since January 2020, Caroline previously held the role of Gestionnaire Payroll PME at SD Worx Belgium from March 2015 to January 2020, where responsibilities included payroll management for SMEs, legal advice, salary optimization, and training. Earlier experience at Randstad Belgium from May 2007 to December 2014 encompassed various roles in recruitment and client account management, particularly in the Cleaning & Environment and Retail & Promo sectors. Caroline holds a licentiate degree in Communication and Media Studies from the University of Liège and has a solid educational foundation in management economics and humanities.