Cissy Yang is a self-driven and diligent people manager with extensive experience in the adult English training industry and customer service. Currently, they serve as the Senior Manager of Administrative Services at Universal Beijing, overseeing operations, budget management, and team development within the Park and Resort Operations division. Cissy's previous roles include District Service Manager at Wall Street English China, where they focused on achieving student satisfaction and service excellence across multiple centers. Cissy holds a Bachelor of Commerce in Accounting and Finance from the University of Auckland.
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