Minalma Basnet is a Customer Operations Manager at SecurityPal, where they oversee operations and support teams to deliver exceptional customer experiences and have streamlined the onboarding process to just three weeks. Previously, they served as Customer Operations Lead and Security Research Analyst at the same company, where they led a team to enhance security reviews and contributed to a knowledge library on compliance and regulations. Minalma earned their degree from Visvesvaraya Technological University from 2017 to 2021.
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