Daniel Ferris is a seasoned Customer Success Leader with extensive experience in various leadership roles across multiple companies. They served as the Director of Customer Success at Brightcove and Rapid7, followed by positions at iconik.io and Backlight, where they established comprehensive customer success functions. Currently, Daniel holds the position of Director of Customer Success at SecurityScorecard and continues to advance customer engagement strategies at Trellix. They earned an MA in Social Sciences/History from the University of Chicago and a BA in History from Saint Michael's College.
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