Eric Coetzee

Eric Coetzee is a seasoned IT professional with extensive experience in support and engineering roles across various companies. Currently serving as a Senior EMEA Support Engineer at Securly since August 2022, Eric is involved in pre-sales services and technical product training for EMEA customers. Prior to this, Eric held multiple positions at Smoothwall from June 2017 to August 2022, including Sales Engineer, Senior Operations Engineer, Operations Engineer, and Support Engineer, where responsibilities encompassed major incident management, stakeholder communication, and technical escalation for significant user bases. Eric's earlier roles include Service Desk Analyst at Egton, Technical Support Engineer at Connect Up Ltd, and IT Staff at Leeds Refugee Forum. Educationally, Eric holds a degree in Applied Networking, Information Technology from Teesside University, along with a Level 3 BTEC in Network and System Support from Leeds City College and a City and Guilds IT Level 3 certification from Zenos IT Apprenticeship.