Ryan O'Shea is a seasoned professional with extensive experience in customer success and consulting. Currently serving as the Sr. Director of Customer Success at Sedai since October 2025, O'Shea previously held various leadership roles at Digital.ai from November 2020 to October 2025, including Vice President of Professional Services and Senior Director of Services. Notably, O'Shea began a significant tenure at Numerify, also part of Digital.ai, as Senior Director of Customer Success and progressed through roles such as Director of Customer Success and Customer Success Manager. Earlier experience includes a decade-long career at Cyient, culminating in the role of Director of Consulting. O'Shea holds an MBA in Finance & Supply Chain Management from Rutgers Business School and a BS in Computer Engineering from Rutgers University.
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