Dewi Evans is a seasoned professional with extensive experience in business operations and customer success within the shipping and transport sectors. Currently serving as a Business Operations Manager at Sedna since August 2020, Dewi focuses on enhancing the customer experience through effective training and onboarding processes. Previous roles include Director Ship Agency Solutions at A3 and Stage 3 Systems, where Dewi played a key role in improving ship agency operations and developing cutting-edge solutions. Additionally, Dewi has a background in customs management and has managed various shipping operations throughout a career that spans over two decades. Dewi holds an Access Module in Science, Technology, and Maths from The Open University.
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