Willie Ray

Willie Ray currently serves as the IT User Experience Manager at SEEC, where responsibilities include collaborating with the IT Director on project planning and managing ticketing systems like Zendesk for effective IT request handling. Previously, Willie held positions at CareFirst BlueCross BlueShield, first as Service Desk Supervisor overseeing technical support operations, and then as a Service Desk Analyst providing support for various organizational systems. Willie's earlier experience includes roles as Helpdesk Manager at WSE International Support Center, facilitating support for international call centers, and as IT Team Lead at PHH Arval, focusing on network security and management of technical services. Willie Ray earned a degree from Purdue University.