Leandra Tapia

Customer Success Manager at SeedBin

Leandra Tapia has a diverse work experience spanning over two decades. Leandra began their career as an Electrical Engineer at NIST, where they played a crucial role in building and troubleshooting High Voltage and Lock-in Amplifiers. Leandra also initiated design processes and PCB layouts using Altium software suite. Additionally, Leandra actively participated in community service projects and community education and outreach efforts through their involvement with the Boulder Labs Employee Association.

Leandra then transitioned to Xilinx, where they initially worked as a Customer Applications Engineer. Leandra quickly excelled in this role and was promoted to Technical Lead. Leandra successfully facilitated training and streamlined the training process by creating a New Hire Matrix. Leandra also mentored new technical leads and contributed to the development and growth of future leaders. Leandra also managed a team of 12 electrical and computer engineers for the Xilinx Customer Support Hotline, where they built and maintained trusted relationships with clients. Leandra was recognized by senior management for their hardworking and effective mediation skills in resolving difficult situations.

Leandra's career then took their to Phonesuite, where they served as a Project Manager for EE. During their time there, they successfully managed projects and contributed to the company's success.

Most recently, Leandra joined SeedBin as a Customer Success Manager. Prior to this role, they held positions of Senior Software Developer and Software Development Engineer at the same company. In their current role, Leandra is responsible for ensuring customer satisfaction and success.

Through their various roles, Leandra Tapia has gained extensive experience in engineering, software development, project management, customer support, and customer success. Leandra is known for their dedication, directness, and effective communication skills.

Leandra Tapia completed their Bachelor of Science (BS) degree in Electrical and Electronics Engineering from the University of Colorado from 1995 to 1999. Leandra also earned a Bachelor of Science (BS) degree in Electrical, Electronics and Communications Engineering from the University of Colorado Boulder during the same time period. Prior to their college education, Leandra attended Centennial High School, although specific details regarding their degree or field of study are not available. In terms of additional certifications, they obtained the Quick Base App Builder certification from Quick Base in December 2018 and February 2019.

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