Farisha Pace

Farisha Pace has over nine years of experience in customer success and leadership at SEEK, where roles have included Manager of Customer Success, Team Lead for Customer Success & Operations, Change Analyst during a CRM transformation, and Customer Success Manager for Key Accounts. Responsibilities have encompassed designing and implementing customer success strategies for SME clients, overseeing team performance, and driving continual process improvements. Farisha holds a Master’s degree in Change, Innovation & Leadership and a Bachelor’s degree in International Business from Victoria University, complemented by a strong foundation in customer support from earlier roles at Nextra Mill Park.