Esther I. has a diverse background in customer support and technical assistance, currently serving in multiple roles, including Integration Support and Customer Success Operations Apprentice at SeekOut since February 2022. Prior experience includes a leadership position as a Technical Support Specialist at Procore Technologies, where responsibilities spanned troubleshooting mobile app issues and enhancing cross-departmental collaboration. Esther I. has also worked as a Financial Support Specialist and a Call Center Representative, showcasing a strong foundation in customer service and problem resolution. Additionally, Esther I. supervised and trained employees as an Overnight Stocker at H-E-B, demonstrating leadership skills. Educationally, Esther I. holds an Associate of Arts degree in General Studies from Austin Community College, completed in 2022.