Alphonso Howard currently serves as an Investment Operations Analyst at SEI, responsible for managing and reporting on collateral management funds while overseeing bank loan activities. Previously, Alphonso worked at Trane Technologies as a Customer Service Representative, fostering long-term customer relationships and collaborating with Account Managers on service projects. Prior experience at PrimePay included roles as Team Lead and Client Success Representative in Benefit Services, where Alphonso enhanced client satisfaction and compliance through improved benefits administration. Additionally, Alphonso held a position as Senior Administrative Coordinator at Visionaries, providing administrative support to executives, and served as Service Manager at Chipotle Mexican Grill, focusing on team performance and customer satisfaction. Alphonso holds a Bachelor's degree in Organizational Leadership from Arizona State University.
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