Jake Smith is a Senior Operations Analyst at SEI, having graduated from the University of Pittsburgh with a Bachelor of Science in Finance and Business Analytics. Previously, they held positions as an Operations Analyst at SEI and as a CSR Business Intern at Avantor, where they contributed to optimizing business systems and generating significant revenue. Earlier in their career, Jake served as a Shift Lead at Jersey Mike's Subs from 2016 to 2020, where they managed store operations and customer service.