Malissa Hill

Malissa Hill has over two decades of experience in supply chain management and customer service, currently serving as a Supply Chain Analyst/Planner at Seiko Corporation of America since 1995. In this role, Malissa manages product inventory levels through sales forecasting and order reconciliation. Previously, as a Purchasing & Inventory Control Specialist, Malissa achieved a 20% faster turn time on products, maintained meticulous records of inventory aging and disposals, and collaborated with various teams to optimize product availability. Malissa began this career journey in customer service, ensuring excellent customer experiences and effectively resolving inquiries. Malissa also has experience as an Outbound Call Center Supervisor at Dial America Marketing, where responsibilities included training and performance management of customer service agents. Malissa holds a degree from Mount Saint Mary College.