Susannah Closs is a Senior Business Analyst at Select Medical since August 2017, with a robust background in business analysis and systems implementation. Prior to this role, Susannah served as a Lead Business Analyst at Computer Aid, Inc., where responsibilities included eliciting requirements, managing application releases, leading a development team, and guiding quality assurance testing. Earlier experience includes positions at JPMorgan Chase & Co. as a Business System Analyst and Senior Technical Specialist, focusing on loyalty transaction systems and technical specifications, and as a Project Analyst at Advantica, enhancing GIS and Records Management software for rigorous client standards. Susannah holds a Master's Degree in Geological and Earth Sciences from the University of South Carolina and a Bachelor's Degree from Juniata College.
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