AS

Andrew Small

Product Development Specialist at SelectBlinds

Andrew Small has diverse work experience in various industries. Andrew started their career as a Barista at Starbucks, where they provided excellent customer service and promoted coffee products. Later, they worked at AZ Wide Realty as a Real Estate Consultant, gaining transactional and property management experience. Andrew also had a role as a Member of the LLC, giving him insight into company structures. Andrew then joined Select Blinds, where they held multiple positions. As a Customer Service Representative, they assisted customers, and as a Home & Garden Show Rep, they represented the company at events. Andrew also served as an Onboarding Trainer, coordinating training for new team members and creating training materials. Lastly, they worked as a Call Center Training Manager, developing training and quality assurance methods and providing guidance to the team. Currently, Andrew is a Small Business Owner at Perthshire Sortie.

Andrew Small attended the Thunderbird School of Global Management in 2022, where they obtained a Master Certificate in Global Foresight & Leadership for Accelerated Growth in the field of Business Administration and Management. Prior to that, from 2015 to 2019, they attended Scottsdale Community College, but did not earn a degree or specialize in any specific field of study. Andrew completed their high school education at Desert Mountain High School from 2011 to 2015, receiving a High School Diploma with a focus on General Studies.

In addition to their formal education, Andrew Small has also obtained several certifications. In May 2023, they completed the "Prepare For Automation - Chat Bot" certification from Ada. Furthermore, in October 2022, they obtained the "Transformational Leadership for the 4th Industrial Revolution" certification, as well as the "Future Ready for Disruptive Innovation Certification," both from the Thunderbird School of Global Management. Andrew also completed the "Gladly Academy | New Manager" certification in September 2022, and the "Gladly Academy | Customer Service Hero" certification in August 2022, both from Gladly. Andrew also holds a "Counter Balance Sitdown Rider Forklift Operator Safety Training" certification from Toyota North America, which they obtained in February 2018. Finally, Andrew Small has obtained Real Estate Licenses through the Arizona School of Real Estate & Business, but the specific details regarding the month and year of certification are not provided.

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Previous companies

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Peers

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Timeline

  • Product Development Specialist

    July 1, 2024 - present

  • Training Specialist

    March, 2022

  • Onboarding Trainer

    April, 2020

  • Home & Garden Show Rep

    August, 2019

  • Customer Service Representative

    May, 2019