Stacey Voshell

Stacey Voshell is an experienced professional in operations management and customer experience, currently serving as a Senior Operations Efficiency Manager at Self Financial, Inc. since September 2022. Prior to this role, Stacey held several positions at Mercury® Financial, including Credit Bureau Reporting Lead and Training Manager, from March 2020 to September 2022. From 2015 to December 2019, Stacey was a Customer Experience Lead at Barclays, managing the customer satisfaction survey process to enhance operational efficiencies. Stacey's extensive background at Barclays also includes roles as Quality and Training Lead and Operations Support Lead, contributing to quality assurance and training initiatives. Earlier experience at MBNA included Workforce Manager, Operations Manager, and various positions within the Credit department. Stacey holds a Bachelor of Arts degree from the University of Delaware.