Luqmaan M. has extensive experience in IT service operations, major incident management, problem management, change management, and reliability management. With a background in companies like Selfridges, FedEx, TNT, and more, Luqmaan has a proven track record of leading teams, implementing strategies, driving service improvement, and ensuring service availability across different sectors and regions. Passionate about aligning IT processes with business goals and values, Luqmaan excels in building relationships, standardizing ways of working, and delivering value to stakeholders.
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May, 2023 - present
March, 2022
Head Of IT Service Operations at SES Water
Head Of IT Service Operations at abilis group
Head Of IT Service Operations at ReAssure
Head Of IT Service Operations at AirAsia
Head Of IT Service Operations at LGT Capital Partners