Monica Leonida

Monica Leonida is an experienced marketing and customer relationship management professional currently serving as Assistant CRM Manager at Selfridges, where responsibilities include developing and implementing CRM campaigns to enhance customer acquisition and retention, particularly in the Greater China region. Prior experience includes a role as Senior Customer Support Specialist at OLX Group, managing client inquiries and website administration, and a variety of positions in digital marketing and sales across organizations such as Larsson & Jennings and AMOMA.com. Monica holds a Master of Arts in Strategic Fashion Marketing from the London College of Fashion and a Bachelor's degree in International Business from Academia de Studii Economice din București.