Ying Cheng has extensive experience in technical writing and business support, currently employed at Semcon since December 2011, where responsibilities include understanding customer requirements and providing product information services. Prior to this role, Ying Cheng worked as a network and security administrator at Eduserv from January 2008 to December 2009. Ying Cheng holds a Master of Science degree in Software Development from Glasgow Caledonian University, obtained between 2003 and 2005.
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