Brian Abad

Brian Abad has a strong background in technical support and services. Brian is currently working as the Director of Support and Services at Semgrep since August 2023. Prior to that, they worked at Amplitude from April 2019 to January 2023, where they served as the Head of Technical Support. From October 2016 to March 2019, Brian worked at Optimizely as a Manager, Technical Support. Before that, they held positions as a Senior Technical Support Engineer and a Technical Support Engineer at Optimizely, where they demonstrated their expertise in resolving tickets, providing technical support, and ensuring customer satisfaction. Overall, Brian has extensive experience in managing support teams and driving initiatives to completion.

Brian Abad attended the University of California, Santa Cruz from 2010 to 2012, where they earned a Bachelor of Arts (B.A.) degree in Business Management Economics. In addition, they obtained a certification in Certified Support Manager from Service Strategies, although the specific month and year of completion are not provided.