Liron Shilon

Liron Shilon currently serves as a Delivery Specialist and Customer Success Operations professional at Semperis, a position held since 2021, focusing on data analysis, dashboard creation, and managing KPIs to enhance the customer journey. Previously, Liron was a Customer Success Manager at Semperis, acting as a trusted advisor to clients and optimizing their investments. Prior experience includes a decade at Korean Air, where Liron held multiple roles such as Customer Service Manager, overseeing first-class customer segments, and Operations Manager, managing training and operational control. Early career experience includes working as a Check-in Agent at Quality Airport Services. Liron holds a B.A. in Human Resources Management and Services from The College of Management Academic Studies, completed in 2014.