Alexander Gross is an experienced professional in customer success and operations with a diverse background in various industries. Notable roles include Customer Success Executive EMEA at Tripadvisor, where Alexander achieved profitability for a US-market project, and Head of Customer Service and Operations at Travel Brilliant S.L., leading a high-performing team. Other positions include Global Customer Success Manager at AirDNA, where strong client relationships were cultivated, and Sales Operations at Autodesk, providing support for procurement processes. Currently serving as Customer Success Manager at Semrush, Alexander has also held positions in security operations and compliance, with a Bachelor's degree in Civil Law from Moscow State Academy of Law.
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