Daniel Martin

VP of Digital and Scale Customer Success

Daniel Martin is a seasoned professional with over 13 years of experience in customer success, optimization, and personalization, currently serving as the VP of Digital and Scale Customer Success at Semrush. With a proven track record of managing P&L responsibilities of $17M and leading global teams of over 50 individuals, Daniel focuses on data-driven strategies that enhance customer journeys and drive measurable business improvements. Previously, they held various leadership positions, including VP Customer Experience at Pipedrive and Director of Growth at Double Jump. Daniel holds an Executive MBA from Quantic School of Business and Technology and a Master’s degree in Electronic and Electrical Engineering from the University of Bristol.

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London, United Kingdom

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