Ricardo Vasquez is an experienced Customer Success Manager currently working at Semrush since March 2025, with a strong background in enterprise client onboarding and retention. Prior to Semrush, Ricardo served as a Senior Client Onboarding Consultant at Popmenu, where management of a multilingual onboarding pipeline for over 40 enterprise clients resulted in a 98% success rate and a significant contribution of over $2M in launched ARR. Earlier roles include leading a cross-functional onboarding team at ALTIDO, achieving high onboarding success rates, and ensuring team productivity as an Operations Supervisor. Ricardo's career began with a diverse internship at Câmara Municipal de Cascais, where engagement with clients across multiple cultural initiatives provided valuable public administration experience. Educational credentials include a Bachelor's degree in European Studies from the University of Lisbon and participation in an Erasmus exchange program in International Relations at Sciences Po Lille.
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