Tales Colman has a diverse work experience. Tales started in 2013 as an International Relations Manager at Unisinos, where they assisted foreign students with visa processes, coordinated events, and prepared reports in English and Portuguese. In 2015, Tales joined ISOTEC as an Administrative Clerk, where they handled reports, emails, and supplier communication in English and Portuguese. Tales also contributed to organizing the work environment and provided translations from German to Portuguese. Currently, since 2022, Tales is working as a Customer Support Specialist at Semrush. Their role involves guiding clients on website functionality, SEO elements, and core web vitals. Tales provides customer service to English, Portuguese, and Spanish-speaking markets through various channels.
Tales Colman began their education at Unisinos in 2015 and completed their studies in 2021. They pursued a degree in Portuguese/English studies with a focus on Linguística.
In addition to their formal education, Tales has obtained several certifications. In 2019, they completed courses in HTML5 from CodeAcademy, and in HTML, CSS, Javascript, and web development from IFRS. They also completed courses in various subjects like inter-relações entre arte, tecnologia e educação and mídias e educação: as linguagens da TV, do cinema e das tecnologias digitais from Federal University of Rio Grande do Sul. Furthermore, Tales has completed a course in sentiment analysis in tech and game localization and translation from Federal University of Rio Grande do Sul.
More recently, Tales has obtained certifications in Python and natural language processing from Udemy in 2019 and 2020, respectively. They have also completed a course in SQL from CodeAcademy in 2020 and obtained certifications in Google Universal Analytics Essential Training (2020) and Getting Started in User Experience from LinkedIn in 2022 and 2023 respectively.
This person is not in any teams
This person is not in any offices