Debayan Dawn is a Senior Manager of Customer Experience at Senco Gold & Diamonds LTD, bringing 19 years of experience in service delivery, customer engagement, and relationship management. Previously, Debayan served as a Service Manager at HDFC Bank, where they managed customer services and operations while ensuring compliance with industry standards. They held various roles at Galaxy Infotek Pvt. Ltd., including Operations Manager and Team Manager, focusing on customer service management. Debayan also has a solid educational background in Computer Applications, with a Bachelor's degree from Techno India Institute of Technology and a Master's degree from Brainware School of IT.
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