SendBird's mission is to digitize human interactions. That's why we're the world's most scalable and powerful chat API in the world. We are headquartered in San Mateo, CA and serving mobile and web applications from over 150 countries across the globe.

Information Technology

SendBird

The San Mateo office focuses on AI development and customer success, integrating marketing, recruitment, and software engineering.

San Mateo

SendBird's headquarters in Redwood City, CA, United States

The London office focuses on driving growth and managing key accounts in the EMEA region, especially in AI technologies.

London

John S. Kim

Mansoo Kim

Yeji Yoon

Weihong Chua

Amanda Prohaska

Joo Sik Son

Gyuyoung Hwang

Lucy Lei

Vincent Zhou

Sanghee Lee

This department focuses on overseeing and optimizing the operations and deployment of AI agent resources.

AI Agent Management

This department focuses on developing and maintaining software systems and applications.

Software Engineering

This department is responsible for managing client relationships and ensuring satisfaction through effective communication and service delivery.

Account Management

This department focuses on the design, engineering, and testing of AI agent software and applications.

AI Agent Development

The Engineering team at SendBird is responsible for developing and maintaining the robust and scalable chat API that powers communication for mobile and web applications worldwide. This includes overseeing platform infrastructure, ensuring security, optimizing server performance, enhancing developer experience, and continually improving web applications. The team collaborates to ensure the highest standards of quality and reliability in delivering seamless digital interactions.

Engineering

This department focuses on ensuring customer satisfaction and success through strategic relationship management and support.

SendBird

Org chart

Teams

AI Agent Management

Software Engineering

Account Management

AI Agent Development

Engineering

Customer Success Management

Offices

SendBird

Org chart

Teams

AI Agent Management

Software Engineering

Account Management

AI Agent Development

Engineering

Customer Success Management

Offices

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