Michael Alfred Gacayan

Michael Alfred Gacayan has held various roles in different companies throughout their work experience.

From 2019 to the present, they have been working at Sendle as a Fraud Analyst, responsible for analyzing and detecting fraudulent activities. Prior to this role, they worked at Sendle as a Customer Happiness Champion from 2019 to 2021, where they provided excellent customer service.

In 2018, Michael worked at honestbee as a Customer Service Executive, handling customer inquiries and resolving issues.

From 2016 to 2018, they worked at Freelancer.com as a Forum Moderator, responsible for moderating and managing the forum, removing spam comments and users, investigating possible scammers, and enforcing forum rules.

In 2015, Michael worked at iOPEX Technologies as a Process Analyst, responsible for locating and extracting job postings from company websites for their database.

In 2014, they worked at MicroSourcing as a Content Writer, where they rewrote and edited product descriptions following client guidelines.

Overall, Michael has a diverse range of experience in customer service, fraud analysis, content writing, and process analysis.

Michael Alfred Gacayan pursued their Bachelor's Degree in BSIT from 2010 to 2014 at Saint Louis College.