Daniel Villalta has extensive experience in customer service and management, currently serving as a Senior Customer Care Representative at Sendwave since April 2022. Previously, Daniel was the General Manager at BAO Costa Rica, overseeing operations across three branches. Additional roles include Loss Prevention Specialist and Customer Service Representative at L.L.Bean, Credit Analyst at Western Union, and responsibilities in Quality Assurance at Zendora International. Daniel started a career in customer service with positions at UPS Supply Chain Solutions and Hewlett-Packard. Daniel holds a Bachelor of Business Administration from Universidad Hispanoamericana, completed in 2022.
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