Natasha Werema

Natasha Werema is an experienced professional in customer support and service, currently serving as a Customer Support Supervisor at Sendwave since March 2021, where responsibilities include acting as Team Manager and overseeing user assistance and compliance. Previously, Natasha held roles such as Customer Service Specialist at AVENTUS, where outbound/inbound sales and customer interactions were handled, and Customer Relation Associate at Jumia Kenya, focusing on social media and customer inquiries. Additionally, Natasha worked as a Digital Marketer at Kaya Decor, where skills in social media management and content curation were developed.