Senior Response is one of the UK’s first & only client contact management services dedicated to the over-50s market. We have been supporting businesses across the UK since 2001.

We manage client contact communication, by phone, SMS, email, post, & webchat on behalf of our clients. We are members of the Silver Marketing Association & are FCA authorised for regulated products and services.

Many of our agents are 50 years old or more & constantly achieve better results than agencies employing younger staff. Logical & proven time & time again.
Why? Because our agents empathise with, sympathise with & instantly gain the trust of the mature customer. No age barrier, no communication barrier. Just well matched, one-to-one conversations.

Senior Response - the most effective way to get the ear & the custom of the older consumer!
Bronze award winner in the category of Best Diversity & Inclusion Programme 2020 at the UK National Contact Centre Awards.

Senior Response Limited

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