Nelson Sanches has significant experience in product management and customer support within the technology sector. Currently serving as a Product Manager at Sensedia since January 2019, Nelson leads the prioritization and assessment of development efforts for an API management platform, ensuring high-quality solutions that align with both corporate strategic goals and customer needs. Prior roles at Sensedia include Customer Support Tech Lead, where responsibilities involved technical analysis and management of support requests, and various levels of customer support analyst positions focusing on training, technical troubleshooting, and client assistance. Previous experience includes specialized technical roles in maintenance and repair for welding equipment and electronics at Aventa and Alumaq, as well as technical assistance at Loja Do Celular. Educational credentials include a Bachelor's degree in Computer Engineering from UNISAL and technical degrees in Manufacturing Mechanics and Electronics.
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