Brad Korff is a results-oriented strategic leader in customer experience, recognised for generating business value and driving impactful transformation. Currently, as the Director of Client Success at SenseTime, they lead customer experience for the cultural, entertainment, and tourism portfolio in the UAE. Previously, Korff served as the Director of Customer Experience at PwC Middle East, where they developed a smart tourism marketplace strategy. Their extensive experience includes roles at Miral Destinations, EnergyAustralia, and co-founding Yum Plus One Pty Ltd. Korff's educational journey includes studies in Textile Design and Production at RMIT and ongoing education at the DesignThinkers Academy.
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